Vivantio offers API integration to enable businesses to manage customer support tickets, track performance metrics, and provide service solutions. It allows users to centralize support tasks and optimize customer interaction processes efficiently.
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Make.comAvailable Module Types
- All Modules (40)
- Action
- Search
- Universal
- Trigger (polling)
Vivantio API Integration for Make.com
Create custom Vivantio automation workflows by using triggers, actions, and search modules listed below.
Trigger (polling)
Watch Articles
Triggers when a new article is published.
Trigger (polling)
Watch Assets
Triggers when a new asset is added or an existing asset is updated.
Trigger (polling)
Watch Callers
Triggers when a new caller is detected.
Trigger (polling)
Watch Clients
Triggers when a new client is created or an existing client is updated.
Trigger (polling)
Watch Locations
Triggers when a new location is added or updated.
Trigger (polling)
Watch Tickets
Triggers when new tickets are created or updated.
Action
Create a Caller
Creates a caller within the designated system.
Action
Create a Client
Creates a new client in the system.
Action
Create a Location
Creates a location with specified attributes.
Action
Create an Article
Creates a new article in the service.
Action
Create an Asset
Creates an asset in the system.
Action
Create a Ticket
Creates a new ticket in the system for tracking purposes.
Action
Delete Articles
Deletes a set of articles from the service.
Action
Delete Assets
Deletes a set of assets from the service.
Action
Delete Callers
Deletes a set of callers from the service.
Action
Delete Clients
Deletes a set of clients from the database or system.
Action
Delete Locations
Deletes a set of locations from the specified database or service.
Action
Delete Tickets
Deletes a set of tickets from the system.
Action
Download an Attachment
Downloads an attachment from a specified source.
Action
Download an Attachment Public
Downloads a public attachment from the specified source.
Action
Get a Caller
Retrieves information about a specific caller.
Action
Get a Client
Retrieves information about a specific client.
Action
Get a Location
Retrieves a location from the specified service.
Action
Get an Article
Retrieves an article from the service.
Action
Get an Asset
Retrieves an asset based on the provided identifier.
Search
Get Articles
Retrieves all articles.
Search
Get Assets
Retrieves all assets from the service.
Action
Get a Ticket
Retrieves a ticket by ID.
Search
Get Callers
Retrieves all callers.
Search
Get Clients
Retrieves all clients.
Search
Get Locations
Retrieves all locations.
Search
Get Tickets
Retrieves all tickets from the service.
Universal
Make an API Call
Performs an arbitrary authorized API call.
Action
Update a Caller
Updates a caller's information in the system.
Action
Update a Client
Updates a client in the system with new information.
Action
Update a Location
Updates a location with new details or coordinates.
Action
Update an Article
Updates an article with the specified new information.
Action
Update an Asset
Updates an asset in the system with new information.
Action
Update a Ticket
Updates a ticket with new information or changes.
Action
Upload an Attachment
Uploads an attachment to the specified service.
Vivantio Automation Use Cases
Explore potential use cases for automations using Vivantio API and utilize our integration modules crafted specifically for such workflows.
2 modules
Create Client and Location
Create a new client and their associated location in the system.
Create a Client
Create a Location
2 modules
Update Ticket with Attachment
Update a ticket with new information and attach a file.
Update a Ticket
Upload an Attachment
2 modules
Delete Obsolete Articles
Delete a set of outdated articles from the service.
Get Articles
Delete Articles
2 modules
Get and Update Client Details
Retrieve and update client details with new information.
Get a Client
Update a Client
2 modules
Create and Assign Ticket
Create a new ticket and assign it to a specific client.
Create a Ticket
Get a Client
2 modules
Download and Archive Attachments
Download attachments and archive them for future reference.
Download an Attachment
Upload an Attachment
2 modules
Track New Client Creation
Monitor and log when a new client is created in the system.
Watch Clients
Get Clients
2 modules
Sync Ticket and Asset Updates
Synchronize updates between tickets and related assets.
Update a Ticket
Update an Asset
2 modules
Create and Watch Callers
Create a new caller and monitor for any updates.
Create a Caller
Watch Callers
Supported Platforms
- Make.com
How to start with Vivantio on Make.com?
Follow our step-by step guides on setting this API integration on Make.com no-code platform.
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