Chatwoot is your go-to open-source platform for managing customer interactions. Whether through email, chat, or social media, streamline your support with its robust features like shared inboxes, automation, and analytics. Enhance your team's efficiency and boost customer satisfaction effortlessly.
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Make.comAvailable Module Types
- All Modules (28)
- Action
- Search
- Universal
- Instant Trigger (webhook)
Chatwoot API Integration for Make.com
Create custom Chatwoot automation workflows by using triggers, actions, and search modules listed below.
Action
Add an Agent to an Inbox
Adds an agent to a specified inbox.
Action
Assign a Conversation
Assigns a team or a member to a conversation.
Action
Create a Contact
Creates a new contact.
Action
Create a Conversation
Creates a new conversation.
Action
Create a Message
Creates a new message in the system.
Action
Create an Inbox
Creates a new inbox.
Action
Create a User
Creates a new account user.
Action
Delete a Contact
Deletes a single contact.
Action
Delete a Message
Deletes a single message from a conversation by ID.
Action
Get a Contact
Retrieves a single contact.
Action
Get a Conversation
Retrieves a single conversation.
Search
Get an Account Report
Returns an account report for a specific metric.
Action
Get an Inbox
Retrieves a single inbox's details.
Action
Label a Conversation
Adds labels to a conversation.
Search
List Contact Conversations
Retrieves a list of conversations for a contact.
Search
List Contacts
Retrieves a list of contacts from an account.
Search
List Inboxes
Retrieves a list of inboxes.
Search
List Messages
Retrieves a list of messages from a specified conversation.
Search
Search Contacts
Searches for contacts.
Action
Update a Contact
Updates an existing contact.
Universal
Make an API Call
Performs an arbitrary authorized API call.
Search
Search Conversations
Searches for conversations.
Action
Update a Conversation
Updates an existing conversation.
Action
Update a Conversation Custom Attributes
Updates existing custom attributes for a conversation.
Action
Update a Conversation Priority
Updates an existing conversation priority in a given service.
Action
Update a Conversation Status
Updates an existing conversation status.
Action
Update an Inbox
Updates an existing inbox by ID.
Instant Trigger (webhook)
Watch Events
Instant trigger Watch Events.
Chatwoot Automation Use Cases
Explore potential use cases for automations using Chatwoot API and utilize our integration modules crafted specifically for such workflows.
3 modules
Automated Inbox Setup
Automatically create a new inbox whenever a new user account is created and assign an agent to it.
Create a User
Create an Inbox
Add an Agent to an Inbox
2 modules
New Contact Welcome Message
Automatically send a welcome message when a contact is created in the system.
Create a Contact
Create a Message
2 modules
Daily Inbox Report Generation
Generate and retrieve a daily account report for specific metrics and share it with all users in the team daily.
Get an Account Report
List Messages
2 modules
Inactive Contact Cleanup
Regularly search and list all conversations of contacts and delete those that haven't been updated for over a year.
List Contact Conversations
Delete a Contact
3 modules
Automatic Conversation Assignment
Automatically assign new conversations to available team members based on the current workload and label the conversation appropriately.
Create a Conversation
Assign a Conversation
Label a Conversation
2 modules
Conversion of High-Priority Conversations
Monitor and update conversation statuses whenever a conversation is labeled as high-priority, improving the response time.
Update a Conversation Priority
Update a Conversation Status
2 modules
Priority Escalation for Pending Conversations
Automatically update the priority of conversations that have been pending beyond a set timeframe to ensure timely response.
List Contact Conversations
Update a Conversation Priority
2 modules
Contact Information Update Notification
Notify agents when a contact's information is updated to ensure they have the latest data during interactions.
Update a Contact
Create a Message
2 modules
Scheduled Contact Status Check
Run a scheduled task to get contact details and verify if additional follow-up actions are needed based on their status.
Get a Contact
Update a Contact
Supported Platforms
- Make.com
How to start with Chatwoot on Make.com?
Follow our step-by step guides on setting this API integration on Make.com no-code platform.
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