Privacy Policy - StartIntegrate
Effective Date: 29.03.2024
Last Modified Date: 19.04.2024
Introduction
Welcome to StartIntegrate. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.
Information We Collect
We collect various types of information in connection with the services we provide, including:
- Personal Information: Name, email address, phone number, and payment details.
- Usage Data: Information about how you use our services, including app executions, error logs, and usage statistics.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our service and store certain information.
How We Use Your Information
We use the collected information for various purposes, including:
- To provide and maintain our service.
- To notify you about changes to our service.
- To allow you to participate in interactive features of our service when you choose to do so.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our service.
- To monitor the usage of our service.
- To detect, prevent and address technical issues.
- To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
Third-Party Services
We use third-party services to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We specifically use the following third-party services:
- Supabase: For database management and real-time data synchronization. You can review their privacy policy here.
- Make.com: For workflow automation. You can review their privacy policy here.
- Stripe: For payment processing. You can review their privacy policy here.
- Vercel: For hosting and deployment. You can review their privacy policy here.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
For paid plans, data retention periods are extended, providing access to usage statistics and error logs for up to 3 months. After this period, data is erased.
Data Collection and Processing
At StartIntegrate, we prioritize your privacy and the security of your data. We only count the number of executions and logs if you have explicitly enabled logging in the app connection setup. This means that the primary data we collect pertains to the usage statistics necessary to provide and maintain our services.
All data is processed directly to the official API endpoints of the chosen applications and no-code platforms (such as Make.com, Zapier, and Workato).
We strictly adhere to the permissions granted by you and do not collect any additional data that you have not authorized by selecting the "Enable Logs" option.
This ensures that your data remains within your control and is used solely for the intended purposes as defined in this privacy policy.
International Compliance & Data Transfers
Some of our service providers may be located outside the UK or EEA. When we transfer your personal data, we use appropriate safeguards such as Standard Contractual Clauses or rely on adequacy decisions as per UK GDPR.
We adhere to the privacy regulations of multiple jurisdictions to ensure the protection of your personal data. These include:
- Australian Privacy Act 1988 (Cth)
- GDPR (EU & UK Data Protection Act 2018)
- CCPA (California Consumer Privacy Act)
- PIPEDA (Canada’s Personal Information Protection and Electronic Documents Act)
When transferring personal data internationally, we use the following safeguards:
- EU-U.S. Standard Contractual Clauses (SCCs) for GDPR compliance
- Alternative frameworks to the U.S. Privacy Shield for cross-border data protection
Your information, including personal data, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By submitting such information, you agree to this transfer.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Cookies Policy
We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you interact with our services. You can manage your cookie preferences through your browser settings.
For more information on how we use cookies, please refer to our Cookies Policy.
Your Data Protection Rights
Under UK GDPR, you have the following rights:
- Right to access – You can request copies of your personal data.
- Right to rectification – You can request correction of inaccurate or incomplete data.
- Right to erasure – You can request deletion of your data in certain circumstances.
- Right to restrict processing – You can request we limit processing under certain conditions.
- Right to object to processing – You can object to processing based on legitimate interests.
- Right to data portability – You can request data be transferred to another service provider.
To exercise any of these rights or make a Data Subject Access Request (DSAR), email us at privacy@startintegrate.com. We may request identity verification and will respond within 30 days.
If you are unsatisfied with our response, you can lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk.
CCPA Rights (U.S. Users)
If you are a resident of California, United States, you have certain rights under the California Consumer Privacy Act (CCPA). These include:
- Right to Know: You have the right to know what personal data we collect about you and the purposes for which we share it.
- Right to Delete: You have the right to request the deletion of your personal data that we have collected, subject to certain exceptions.
- Right to Opt-Out: You have the right to request that we stop the sale of your personal data.
- Right to Non-Discrimination: You have the right not to face discrimination or penalties for exercising your privacy rights under the CCPA.
To exercise any of these rights, please contact us at privacy@startintegrate.com.
Legal Basis for Processing (UK GDPR)
We process personal data under the following legal bases:
- Consent: You have given us clear permission to process your data for a specific purpose.
- Contract: Processing is necessary to perform a contract with you or take steps at your request before entering into a contract.
- Legal obligation: Processing is necessary to comply with the law.
- Legitimate interests: Processing is necessary for our legitimate interests or those of a third party unless your rights override those interests.
EU GDPR Compliance
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. StartIntegrate aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. You can request the deletion of your data within 30 days by contacting us at privacy@startintegrate.com.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us: